AFTER A PANDEMIC and a racial reckoning, as travel tiptoed back toward normalcy, the city of Baltimore saw an opportunity. Not everyone felt they could just pretend the last few years hadn’t happened. “When it comes to travel in the United States, the reality is that there are destinations where many individuals still feel unwelcome or even unsafe while visiting,” says Al Hutchinson, president and CEO of Visit Baltimore, the city’s official tourism board.
So in 2021, Visit Baltimore unveiled the Warm Welcome program, which seeks to tell all visitors, regardless of who they are, that the city is a place for them. To date, more than 80 hotels, restaurants, museums, and other tourism establishments have signed up to participate in the program. It requires that they make a pledge…
