Flights are often booked months in advance, with clearly stated schedules, so it's reasonable to expect they will depart on time. Unfortunately, as you've all no doubt experienced, that's not always the case.
What makes matters worse is when there is no staff to offer any information, leaving passengers disgruntled. As crew, we get equally frustrated by delays. We, too, want to reach our destination on time.
Some delays are known about ahead of time, such as planned strikes, so airlines can at least try to reschedule you and minimise the disruption.
But in most cases, delays are caused by unforeseen issues such as adverse weather conditions, technical problems, air traffic control issues, passenger-related delays, knock on effects of previous flights, and crew hours expiring.
FAILURE TO LAUNCH
In the…
