FOR most of last month, I desperately cried out for help after Capitec Bank froze my account of over 10 years, apparently over a series of payments of over R50 000 held in it, without explanation.
This year, I credited this account with personal loans, funeral insurance, and investment payouts. But none of these amounts should have raised suspicions, so I believed naively, as the banks paid them through traceable transactions.
In desperation, I visited a bank branch seven times to make enquiries and was left disgruntled each time.
In addition to proof of residence, salary advice, and ID, the bank demanded evidence of where the money came from, and, fortunately, I kept all my bank statements, relevant emails, and credit bureau reports.
However, even after submitting the demanded…
