Centrica, which owns British Gas, has promoted finance director Chris O’Shea (pictured) to CEO, says Camilla Canocchi on This Is Money.
O’Shea has replaced Iain Conn, who was criticised for a tenure that saw “the exodus of three million customers” as Centrica struggled with the advance of smaller competitors such as Ovo Energy, Bulb and Octopus.
Falling energy prices, along with a government-imposed cap on energy bills, have also led to a series of profit warnings, culminating in total losses of £1.1bn in 2019.
O’Shea may have been confirmed in the top job, but he faces a “baptism of fire” as the company has been hit by the pandemic, which has “left customers struggling to pay bills”, says Emily Gosden in The Times. In the past two weeks he has…
