The U.S. Department of Justice sued Adobe on Monday, alleging that its terms of service for apps like Creative Cloud and Photoshop included cancellation fees that were applied when consumers signed up for a one-year subscription. “For years, Adobe has harmed consumers by enrolling them in its default, most lucrative subscription plan without clearly disclosing important plan terms,” the DOJ alleged in its suit, filed in district court in Northern California.
Specifically, the DOJ alleged that Adobe only disclosed the fact that signing up for an “annual, paid monthly” plan forced consumers to commit to a year’s subscription as well as “hefty” early termination fees in the hundreds of dollars. Adobe only makes the ETF clear after a consumer tries to cancel, the suit says. Otherwise, they’re hidden behind optional textboxes…
